Shipping policy

We offer free international shipping on all orders over USD $75. Shipping availability depends on courier coverage in your delivery location.

Commonly Served Countries
These countries receive regular shipments through our courier network. Shipping is included in your order price.

Algeria

Australia

Austria

Bahrain

Belgium

Botswana

Canada

China

Costa Rica

Czech Republic

Denmark

Egypt

El Salvador

Estonia

Finland

France

Germany

Guatemala

Hong Kong

Hungary

Indonesia

Ireland

Israel

Italy

Japan

Kuwait

Lebanon

Malaysia

Mexico

Mongolia

Montenegro

Morocco

Netherlands

New Zealand

Nigeria

Norway

Oman

Pakistan

Philippines

Poland

Qatar

Romania

Samoa

Saudi Arabia

Serbia

Singapore

Slovenia

South Africa

South Korea

Sri Lanka

Sweden

Switzerland

Thailand

United States of America


Countries for which Additional Documentation may be Required

We ship to these countries via our courier partners, but local authorities may require additional information or documentation. Please contact us at orders@dilmahtea.com before placing your order.

Note for developer: Countries marked with a note in parentheses have specific document requirements - display these notes alongside the country name or as a tooltip.

Afghanistan

Albania

American Samoa

Andorra

Angola

Anguilla

Antigua

Argentina

Aruba

Bahamas

Bangladesh

Barbados

Barbuda

Belize

Benin

Bermuda

Bhutan

Bolivia

Bonaire

Bosnia-Herzegovina

British Virgin Islands

Brunei

Bulgaria

Burkina Faso

Burundi

Cambodia

Cameroon

Canary Islands

Cape Verde

Cayman Islands

Chile (RUT / Tax ID required)

Chad

Channel Islands

Colombia

Congo

Congo (Dem. Rep.)

Cook Islands

Côte d'Ivoire

Croatia

Curacao

Cyprus

Djibouti

Dominica

Dominican Republic

East Timor

Ecuador

Eritrea

Ethiopia

Faeroe Islands

Fiji

French Guiana

French Polynesia

Gabon

Gambia

Ghana

Gibraltar

Greece

Grand Cayman

Greenland

Grenada

Guadeloupe

Guinea

Guyana

Haiti

Honduras

Iceland

India (Clearance Authority Letter & KYC form required at time of clearance)

Iraq

Jamaica

Jordan

Kenya

Laos

Latvia

Lesotho

Liberia

Libya

Liechtenstein

Luxembourg

Macau

Macedonia

Madagascar

Malawi

Maldives

Mali

Malta

Marshall Islands

Martinique

Mauritania

Mauritius

Micronesia

Monaco

Montserrat

Mozambique

Namibia

Nepal

Netherlands Antilles

Nevis

New Caledonia

Nicaragua

Niger

Norfolk Island

Northern Mariana Islands

Palau

Palestine

Panama

Papua New Guinea

Paraguay

Peru

Portugal

Puerto Rico

Reunion

Rwanda

San Marino

Senegal

Seychelles

Slovak Republic

St. Barthélemy

St. Kitts & Nevis

St. Lucia

St. Maarten

St. Martin

St. Vincent

Suriname

Swaziland

Syria

Tahiti

Taiwan

Tanzania

Togo

Tonga

Trinidad & Tobago

Tunisia

Turks & Caicos Islands

U.S. Virgin Islands

Uganda

Vatican City

Venezuela

Vietnam

Wallis & Futuna

Yemen

Zambia

Zimbabwe

 

 

 

Special Import Licence Required

Section description: These countries require a special import licence held by the recipient or have restrictions on online tea purchases. Please contact us at orders@dilmahtea.com before placing an order — we will guide you through the process. 

Armenia

Azerbaijan

Belarus

Brazil (special import licence required)

Georgia

Kazakhstan

Kyrgyzstan

Moldova

Russia

Spain (non-perishable food items restricted from export via courier)

Tajikistan

Turkey (Tax ID required)

Turkmenistan

Ukraine

Uzbekistan

 

Can't find your country, or need help with your order?
Our team is happy to assist with special shipping arrangements or customs documentation.
Email: orders@dilmahtea.com